CLEAR and TripIt Partner to Solve Travelers’ Pain Points

January 12, 2015

We know how it feels to leave for the airport fumbling to throw your keys, itineraries and laptop in a bag on your way out the door only to realize that your hotel and transportation reservations are buried in your email inbox. Here at CLEAR we can promise you’ll get through security with serious speed so you have a few more minutes of down time when you get to your gate, but because transforming your entire travel experience is our mission, we have partnered with TripIt to bring CLEAR members a new level of travel ease.

Through this partnership, CLEAR members now have access to a free three month trial of TripIt Pro, the world’s highest-rated travel-organizing app, which builds a custom master itinerary for every trip with instant access to all your travel plans in one place—any time, on any device.  Plus, it sends real-time alerts for delays, cancellations and gate changes, tracks rewards points and miles programs, alerts travelers when a better seat has become available—and much more.

Additionally, TripIt Pro members will now be able to take advantage of a free trial membership and preferred annual rate for CLEAR as part of the TripIt Pro VIP Benefits program.  For more information on TripIt Pro and the TripIt Pro VIP Benefits program, visit: www.tripit.com.

 

Between CLEAR and TripIt Pro, your travels just got so much better.

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CLEAR Reflects on 2014 Success and Highlights 2015 Growth Strategy

December 29, 2014

CLEAR’s biometric secure identity platform now used over two million times with new airports and platform expansions in place

(NEW YORK, NY – Dec. 29, 2014) CLEAR, the biometric secure identity platform, today released its Year in Review for 2014, a year in which the company both achieved considerable growth in membership and launched its second significant vertical.  With over two million travelers verified in its security lanes at its 10 major airports nationwide, CLEAR enters 2015 expanding the frictionless service experience both in and out of airports.

“CLEAR’s 2014 success provides further proof that we can significantly enhance security while delighting customers,” said Caryn Seidman-Becker, CLEAR’s Chief Executive Officer. “CLEAR is truly making a difference in how people live, work and travel.  I couldn’t be prouder of our team and I am very excited for everything we have in store for the New Year.”

Airport Growth: CLEAR added Las Vegas, its 10th airport, to an expanding airport network in 2014. CLEAR plans two significant airport launches in Q1 of 2015, including Miami, with several more in line for launch throughout the year.

Concessions: CLEAR members can now order snacks as they speed through the CLEARlane, ready for pickup post-security. With CLEAR’s touch-to-pay technology, CLEAR travelers don’t need to wait at the register to pay, eliminating another line and creating an even better experience for CLEAR members. This experience, now in Orlando and San Francisco, will be scaled to more airports and concessionaires through 2015.

Other Venues: Marking the inaugural launch outside of airports, CLEAR brought its secure identity platform to AT&T Park with a pop-up lane for entry into 10 San Francisco Giants baseball games. CLEAR plans to expand to additional stadiums and other major venues in 2015.

“Our expanded platform was approved this year by the Department of Homeland Security’s SAFETY Act office,” said Ms. Seidman-Becker. “Professional sports teams are very excited to be able to bring a platform to their locations that has been tested as extensively as ours and is a Qualified Anti-Terrorism Technology. Our platform not only improves stadium security but also enhances the fan experience.”

CLEAR’s biometric platform is scalable for other verticals including universities, buildings and other venues focused on enhancing security and delighting customers.

Talent: The company added over 150 new positions in its markets through 2014 and grew to almost 300 employees, operating in 10 markets nationwide and adding industry-leading talent across its organizational structure.

CLEAR Security Advisory Board (CSAB): CLEAR launched the CLEAR Security Advisory Board, bringing world-class experts in privacy and security to the company.  CSAB members include privacy expert Fred Cate, Distinguished Professor and C. Ben Dutton Professor of Law at Indiana University, Gale D. Rossides, former Deputy Administrator and Acting Administrator of TSA, Mark J. Sullivan, former Director of the United States Secret Service, and Kenneth L. Wainstein, the first Assistant Attorney General For National Security and former Homeland Security Advisor to President George W. Bush.

From expanding the airport network and membership value proposition to extending into new verticals, CLEAR continues to develop its core platform and mission in building solutions that deliver frictionless security experiences for its members.

For a demonstration of how CLEAR works at the airport, visit http://vimeo.com/53687250.  For more information on how CLEAR for Stadiums works, visit http://www.youtube.com/watch?v=U-zLyxRmd9A&feature=youtu.bea.

 

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CLEAR CEO Featured in Entrepreneur Magazine

July 23, 2014

Entrepreneur Magazine January 2014

We’re so proud to announce our own CEO, Caryn Seidman-Becker, was recently profiled in Entrepreneur magazine’s The 7 Most Powerful Women to Watch in 2014. As part of the Magazine’s focus on innovators, Caryn is dubbed “The Fixer” for her work successfully rebuilding CLEAR.  Read the full article here.

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CLEAR Announces Expansion to McCarran International Airport in Las Vegas

July 23, 2014

CLEAR’s biometric identity verification to speed travelers through airport security at McCarran International Airport (LAS) beginning late this summer

 (NEW YORK, NY – June 18, 2014) CLEAR, a technology provider using advanced biometric identity verification to speed travelers through airport security, announced today it would launch its unique services Las Vegas’s McCarran International Airport this summer.

“We are thrilled to be bringing CLEAR to Las Vegas. McCarran is the tenth airport offering our services,” said CLEAR CEO Caryn Seidman Becker. “CLEAR and McCarran are dedicated to creating the safest and most efficient experience possible for travelers departing this world-renowned destination.”

Certified by the Department of Homeland Security as Qualified Anti-Terrorism Technology, CLEAR members use their biometrics (fingerprint and iris) to verify their identity allowing them expedited security screening at major US airports across the country. At all of its locations CLEAR services are closely integrated with TSA’s Pre-Check. Typical CLEAR members consistently get through airport checkpoints in less than 5 minutes. CLEAR anticipates launching dedicated members-only security lanes and enrollment kiosks in three of McCarran’s checkpoints in mid-August 2014.

CLEAR membership is only $179 a year for unlimited use.  Members can add their spouse or partner for an additional $50, and children under 18 are always free (no CLEAR card required) through the CLEAR lane. Military and corporate discounts are also available.

CLEAR’s secure biometric technology is scalable for other uses and platforms, including stadiums, universities, municipal buildings and other venues seeking fast, effective and secure identity verification on a large scale.

 For a demonstration on how CLEAR works, view this video: http://vimeo.com/53687250

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CLEAR Seeks Growth Four Years After Exiting Bankruptcy

July 22, 2014

CLEARLane in ActionBy Tom Corrigan

21 July 2014
Dow Jones Institutional News
Copyright © 2014, Dow Jones & Company, Inc.

Four years after emerging from bankruptcy, CLEAR, a biometric-identification service that allows customers to zip through security screenings, is preparing to open fast lanes in new airports across the country.

According to CLEAR President and Chief Financial Officer Ken Cornick, the Manhattan company, whose screening services are available at nine U.S. airports, will enter McCarran International Airport in Las Vegas, a hub for many conferences and conventions. The new lanes could open as soon as next month.

The move is expected to add 30 employees to CLEAR’s 230-employee roster, and the company is in talks to make its services available in Miami International Airport and Baltimore Washington International Airport.

“We are close to finalizing an agreement with CLEAR,” Greg Chin, a spokesman for the Miami-Dade Aviation Department, said Monday afternoon. “We expect an agreement to be in place in the coming months.”

A representative of Baltimore Washington International Airport couldn’t immediately be reached.

CLEAR’s growth plans come more than four years after the company’s predecessor filed for bankruptcy protection in December 2009 to address more than $30 million in debt. At the time, it had outsourced almost all its functions, including the creation and maintenance of its biometric technology. The company also had contracts with a wide variety of airports, some in cities as small as Albany, N.Y.

Alclear LLC acquired CLEAR out of bankruptcy in 2010. Today, CLEAR develops its own technology, is profitable and expects net revenue of more than $20 million this year, sharing several million of that with its airport partners.

CLEAR’s service, which Chairman and Chief Executive Caryn Seidman-Becker refers to as the “ATM of identity,” uses biometrics such as a fingerprint or iris scan to confirm a person’s identity.

To enroll in CLEAR, a customer must visit a company center to supply his or her personal and biometric information, which are in turn used to create profiles that meet federal requirements and allow for expedited security screenings.

Using CLEAR’s blue-and-white kiosks and dedicated lanes at airport security checkpoints, members skip the lines that for many passengers, all too familiar with the discomforts of flying, often add insult to injury.

“It’s basically a nonstop walk straight through security to the metal detector,” said Randy Ramcharan, a CLEAR member. “I think the longest I’ve ever waited is behind two people.”
Mr. Ramcharan, a 29-year-old consultant from San Antonio, said he took 85 to 90 round-trip flights last year and expects to exceed that number this year.

The service costs $179 per year for unlimited use. A family member can be added for $50, and children under 18 can tag along free.

Because not every airport is a CLEAR partner, the service isn’t yet practical for some frequent fliers. Members say they had to consider the number of trips they will take through airports with CLEAR.

“In order to justify the expense, you have to have a significant number of flights through their enabled airports,” said Rick Drushal, a 30-year-old data consultant from San Jose, which, along with San Francisco, is a CLEAR-enabled airport.

CLEAR isn’t the only program designed to help travelers zip through the airport screening process. The Transportation Security Administration’s Precheck program, launched in 2011, allows approved members to keep on their shoes and light jackets, while liquids and laptops can stay tucked away inside bags.

But CLEAR isn’t a Precheck rival. In fact, many CLEAR members are also Precheck enrollees. “We love Precheck,” said Ms. Seidman-Becker, who said the TSA’s program is “highly complementary” with CLEAR.

While CLEAR focuses on getting members to an airport’s metal detectors quickly and efficiently, Precheck offers what is essentially pre-9/11 screening to trusted travelers who, like CLEAR members, have their backgrounds examined and are checked against law-enforcement databases.

Mark J. Sullivan, the former head of the U.S. Secret Service and now a partner at security consulting firm Global Security & Intelligence Strategies, said CLEAR can be a valuable risk-management tool for airports. “I look at this as one more method of mitigating threat,” said Mr. Sullivan, who doesn’t have any ties to the company. “The fact that they’re using biometrics and data analytics, I think is just a really forward-leaning way of looking at risks.”

Mr. Sullivan and his partner Paul Benda, the former head of research and development for the Department of Homeland Security, also said the company’s technology could be tailored to augment security screenings at stadiums or to improve many businesses’ background-check systems.

Though CLEAR’s predecessor shut down prior to filing for bankruptcy, it honored the remaining subscription terms for its nearly 160,000 former members when it was relaunched. About 75% of those former customers renewed their memberships, according to Ms. Seidman-Becker.

“They did a very commendable job in contacting all those folks,” said James Rose, the Deputy Executive Director of the Greater Orlando Aviation Authority, the operator of the Orlando International Airport, which offers CLEAR screening.

Mr. Rose says the company is looking for additional ways to enhance its service, including collaborating with one of the airport’s food-concession businesses to offer breakfast to members on their way through security.

For everyone else stuck in the slow lane, watching CLEAR members cut to the front of the line undoubtedly provokes at least a little jealousy. But Ms. Seidman-Becker doesn’t see it that way. “It’s no more skipping the line than going to the ATM instead of a bank teller,” she said.

(Dow Jones Daily Bankruptcy Review covers news about distressed companies and those under bankruptcy protection. Go to http://dbr.dowjones.com)

Write to Tom Corrigan at tom.corrigan@wsj.com.

July 21, 2014 17:23 ET (21:23 GMT)

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CLEAR Eliminates Another Line at the Airport

April 21, 2014

What’s better than breezing through airport security?  Having your drink and snack waiting for you on the other side of course! To make travel easier, CLEAR, Orlando International Airport and OTG have partnered to battle another long line.

In this exciting new beta program, CLEARmembers can now order snacks as they speed through the CLEARlane and have their items waiting for them at a CIBO Express Gourmet Market counter nearest to their gate.  Payments are embedded in the new grab-n-go concessions program so CLEAR travelers don’t need to wait at the register to pay. No more waiting for people fishing change out of their pockets, deciding which magazine to get or debating the merits of coffee vs tea.

This is another step in CLEAR’s mission to create a better customer experience beyond the airport security line.  We are excited for this pilot and look forward to debuting this service at other CLEAR airports.

“CLEAR continues to transform the travel experience for our members.  We understand the many pain points and bottlenecks travelers face today and are very excited to ease the stress with this new benefit.” stated Caryn Seidman Becker, CLEAR’s Chairman and CEO.

________________________________________________________________________

We want to know your thoughts. Tweet us @clear_me with your experience, pictures and questions. We look forward to hearing your stories about our new service.

 

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Thanks for helping to make 2013 CLEAR’s big year

January 6, 2014

As we start a new year, I want to thank our members for continuing to love CLEAR every time they fly.

2013 was a big year for CLEAR: we celebrated our millionth trip through the CLEARlane (closing in on our second million), brought CLEAR to more of your airports (added Houston just 2 weeks ago), and partnered with great companies like Visa and UBER. Even more, CLEARmembers who are PreCheck eligible get to keep their coat and shoes on during physical screening after they speed through the long lines with CLEAR.

Today, CLEAR is stronger and better than ever. We now have over 200 employees waiting to serve you in 22 lanes and 9 airports nationwide.

We wouldn’t be where we are (or where we’re going) without you. In 2014, we will remain focused on expanding our seamless checkpoint experience to more locations nationwide and even beyond the airport.

We are truly inspired by the passion and love for CLEAR that you share with us everyday on social media, via email, and in kind words to our CLEARteam at the airport. Thank you for sharing this incredible year with us.  Wishing you all the best in the new year.

Happy travels!

 

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CLEAR Travels: Top 5 Reasons I love Dublin

October 21, 2013

I just returned from my second trip to Dublin, and people keep asking me why I pick Ireland as a quick weekend getaway.

Dublin is the perfect long weekend – it’s as beautiful and historic as any European city but has a uniquely laid-back, friendly, and social vibe (not to mention your dollar will also go a bit further there than in other European cities).

5 Best parts of Dublin:

1.    Just Bring Jeans:  It’s a chic but casual city, so jeans are all that’s required. Leave your dresses and suits at home!  One carry-on is all you need for 4 to 5 days. You can go straight from walking the city to the hippest restaurant and never feeling underdressed.

2.    Drink and Be Merry:  Dubliners are friendly and fun.  There’s a pub every 2 feet and great food of all kinds (no reservations needed).  Jameson and Guinness have entertaining tours for experiencing the best of Irish brewing during the day.

3.    Closer than London:  Dublin is closer than London, so East Coasters can pop over to Dublin in the same time it takes to get to CA.

4.    Easy Day Trips:  Ireland is gorgeous and easy to get around. Dublin is a great starting point from where you can explore the country. You can take day trips to kiss the Blarney stone in Cork, see the Cliffs of Moher in Galway and even go to Belfast – for about $50 per person.

5.    Clear Customs Before You Leave:  Of course, as a CLEAR employee I am all about easy travel. Ireland and the US have a great partnership where you clear customs before you leave Ireland, making traveling home super fast.

Next time you’re thinking about where to spend a holiday weekend, you’ll know where to go!

Allison Romano, Vice President of Marketing

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San Jose CLEARlanes now open!

September 13, 2013

CLEAR members can now speed through airport security in both Terminal A and B at San Jose International Airport (SJC), serving all airlines. We are excited to bring the fastest, most predictable way through airport security to more Bay Area travelers.

The hours for Terminal A and Terminal B CLEARlanes are Monday-Friday 5am-8pm. PreCheck integration will be available in both terminals at San Jose International once PreCheck opens there next month. This means that if CLEAR members have PreCheck, they can use the CLEARlane as usual to avoid long lines and then use the PreCheck lane for physical screening (if qualified for that flight): the most efficient travel experience possible. The CLEAR PreCheck experience is currently available in Denver, Orlando, and San Francisco.

We are thrilled to be open in San Jose. CLEAR is growing fast and has already been used over 1.2 million times, saving our members over 36 million minutes. A huge “thank you” to our members for their continued loyalty and support.

 

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CLEAR is coming to San Jose!

August 20, 2013

Great news! CLEAR is coming to San Jose International Airport (SJC) this September. We are excited to bring CLEAR to Silicon Valley, an area that values cutting edge technology, and to serve more travelers in the Bay Area.

San Jose will be the 9th airport addition to our growing national network. Two of the most popular destinations from San Jose (Denver & Dallas) are already part of the CLEAR family!

Here are some facts about San Jose and its airport:

  • San Jose is the 3rd largest city in California and the 10th in the US
  • It’s known as the capital city of the Silicon Valley
  • The airport serves the tech and start-up community based in Northern California
  • SJC is growing – traffic through the airport is up nearly 6%!

San Jose here we come!

 

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